Conflict Resolution 101

Conflict is a natural part of life. Managing conflict in a healthy way helps strengthen our relationships with the people we care about. Watch the video below to learn 5 quick tips for resolving conflict successfully.

5 Tips for Resolving Conflicts

  1. Focus on the issue being discussed: Bringing up old mistakes can get in the way of finding a solution.
  2. Recognize and control your feelings: During an argument, take a moment to collect your thoughts and feelings. Then, respond in a calm and respectful manner.
  3. Be willing to forgive: Throughout life, we all make mistakes. The end goal of conflict resolution is to strengthen the relationship. That may mean asking for forgiveness and forgiving others’ mistakes!
  4. Don’t just listen, but hear: Keep an open mind when another person is telling their side of the story. Actively listen to understand their point of view.
  5. Negotiate and compromise: People’s ideas or perspectives may be different from yours. Remember to take others’ thoughts into consideration and work towards a compromise.